Shipping Policy
Shipping Information
At Ayati Studio, we're committed to getting your handmade soaps and candles to you safely and efficiently.
Processing Time
Orders are processed and shipped within 1-2 business days (Monday-Friday, excluding holidays). You'll receive a confirmation email with tracking information once your order ships.
Shipping Rates & Delivery Times
Germany
- Standard Shipping: 2-4 business days
- Free shipping on orders over €50
European Union
- Standard Shipping: 5-7 business days
- Rates calculated at checkout based on destination
Order Tracking
All orders include tracking. You'll receive a tracking number via email once your package ships. You can monitor your delivery status through the carrier's website.
Shipping Restrictions
We currently ship to Germany and EU countries. If you're located outside these areas and interested in our products, please contact us at contact@ayatistudio.com.
Packaging
All products are carefully packaged using sustainable materials to ensure they arrive in perfect condition while minimizing environmental impact.
Questions?
If you have questions about shipping or your order, please visit our Contact page or email us at contact@ayatistudio.com.